INTRODUCTION
Thank you for choosing Anson Excellent Lodge. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website and services.
INFORMATION WE COLLECT
Personal Information
We may collect personal information such as:
- Name, email address, phone number, and other contact details provided voluntarily by you.
- Payment information necessary for processing reservations or other transactions.
Non-Personal Information
We also collect non-personal information, including:
- Browser type, IP address, device information, and other technical details.
- Usage data related to your interactions with our website, such as pages visited and clicked links.
HOW WE USE YOUR INFORMATION
We may use your information for the following purposes:
- Facilitating reservations, managing bookings, and providing requested services.
- Communicating with you regarding your inquiries, bookings, or other relevant matters.
- Improving our website, services, and customer experience.
- Complying with legal obligations and enforcing our policies.
- Sending promotional materials or updates with your consent, which you can opt out of at any time.
INFORMATION SHARING AND DISCLOSURE
We may share your information with:
- Third-party service providers assisting us with services such as payment processing, marketing, or data analysis. These providers have contractual obligations to protect your information.
- Legal or regulatory authorities if required by law or to protect our rights, safety, or property.
We do not sell, rent, or lease your personal information to third parties for their marketing purposes.
DATA SECURITY
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
YOUR RIGHTS
You have the right to:
- Access, correct, or delete your personal information, subject to legal limitations.
- Object to or restrict the processing of your personal data in certain circumstances.
- Withdraw consent for receiving marketing communications at any time.
UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be posted on our website, and we encourage you to review it periodically.
CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact us using the contact form.